Why we do what we do.
Healthcare practices face many operational challenges: increased demands, rising costs, consolidation pressure, and a need to differentiate from alternatives. Rather than focusing on patient care and top-line growth, energy is going into managing human resources.
Actual Intelligence gives doctors an easy and affordable solution to these challenges. Now doctors have access to a professionally managed service designed specifically for their practice to perform any or all of their office operations.
Our Story
Founded in response to the tightening labor market and rising costs of staffing, Actual Intelligence assembled and trained a team of professionals in the Philippines to aid the industry's need for Virtual Assistance services.
As our client base of physicians grew across the U.S., we agreed to include these client specified requirements:
High-quality standard
without high cost
Management acknowledged that high-quality delivery was essential to reinforcing their brand.
Transparent
Remote Delivery
Due to space constraints, production had to occur off-site, supported by instant, real-time communication with the main office.
Comprehensive and Integrated
The solution needed to address every aspect of their medical business processes while supporting a smooth, uninterrupted workflow.
Utility-oriented instead of resource-dependent
It needed to be as effortless as turning on a tap.
Our Mission
Establish a trusted client partnership by delivering services that help them realize their goals—and inspire them to proudly and consistently share their success.
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Our Vision
Reimagine how medical practices operate so they can concentrate on delivering exceptional patient care while achieving both organizational and individual goals.
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Our Values
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Pursue excellence
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Build trust
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Delight clients
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Act with integrity
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Deliver value